Returns & Refunds

Last updated: October 20, 2026

Thank you for supporting my art. I carefully prepare each order, and I hope your new artwork brings you joy. If something isn't quite right, I'm happy to help.

14-day right of withdrawal

You have the right to withdraw from your purchase within 14 days of receiving your order, in accordance with applicable consumer protection laws.

This applies to original paintings and standard art prints. Specially personalised or custom-made artworks may be subject to different rules.

To exercise your right of withdrawal, please email camilla@camilladamsboart.com within 14 days of receiving your order, clearly stating that you wish to withdraw from your purchase.

You then have another 14 days to return the artwork.

Returning your artwork

Please contact me before sending anything back, so I can provide the correct return address and instructions.

You are responsible for the cost of return shipping when withdrawing from a purchase.

Please package your artwork carefully to protect it during transport. 

You may inspect your artwork as you would in a physical shop. If it has been handled beyond what is necessary to establish its nature and characteristics, you may be responsible for any resulting loss in value.

Refunds

If you withdraw from your entire purchase, I will refund the purchase price and the cost of the least expensive standard delivery option offered for your order.

Refunds will be made using your original payment method, unless otherwise agreed.

Refunds will be processed without undue delay and no later than 14 days after you notify me of your withdrawal. I may withhold the refund until the returned artwork has been received or you have provided evidence that it has been sent back, whichever comes first.

Damaged or incorrect orders

If your artwork arrives damaged, defective or incorrect, please contact me as soon as possible at camilla@camilladamsboart.com.

If possible, include photographs of the artwork and packaging so I can help resolve the issue.

Your statutory consumer rights, including rights relating to faulty goods, are not affected by this policy.

Questions?

If you have any questions about your order or a possible return, please email me at camilla@camilladamsboart.com.